Refund policy

Refund Policy - Whmart

Refund Policy

Last Updated: January 2026

At Whmart, we aim to ensure customer satisfaction. This Refund Policy explains the terms under which refunds are provided for products purchased from our website.


1. Eligibility for Refund

Physical Products

We offer a 7-day refund policy for physical products. You may request a refund within 7 days from the date of delivery, provided that:

  • The product is unused and in original condition
  • The product is returned with original packaging
  • Proof of purchase is provided

Digital Products

No refunds are provided for digital products once the purchase is completed. This includes, but is not limited to:

  • Downloadable software
  • Digital files
  • Online services or subscriptions

2. Refund Process

To request a refund for a physical product, please contact us within 7 days of delivery with your order details.

Once your return is approved and the product is received and inspected, we will process your refund.


3. Refund Method

Approved refunds will be issued to the original payment method used during purchase. Refund processing time may vary depending on your payment provider.


4. Shipping Costs

Shipping charges are non-refundable unless the return is due to a damaged or incorrect product.


5. Damaged or Wrong Products

If you receive a damaged or incorrect physical product, please contact us within 48 hours of delivery with supporting images for resolution.


6. Contact Us

For refund-related questions or requests, please contact us:

Whmart
Email: whmart07@gmail.com
Website: www.whmart.in